Service coverage
- Complete service scope
- 4-Hour Hardware Delivery Premium RMA Service (Requires FortiCare Premium or FortiCare Elite)
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Support servicesFC-10-FVG16-211-02-36Software & entitlement · Category illustrationConfirm the license scope, term and eligible platform.
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Fortinet FC-10-FVG16-211-02-36 — 3-year 4-Hour Hardware Delivery Premium RMA Service for FortiVoice Gateway-GS16
P/N FC-10-FVG16-211-02-36
Fortinet FC-10-FVG16-211-02-36 provides 3-year 4-Hour Hardware Delivery Premium RMA Service coverage for FortiVoice Gateway-GS16. Requires FortiCare Premium or FortiCare Elite. The named platform is not included with this service SKU.
- Manufacturer service SKU
- FC-10-FVG16-211-02-36
- Equipment included
- No
- Covered product
- FortiVoice Gateway-GS16
- Service term
- 3 years
Request pricingQuoted to your requirements
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Fortinet / SOFTWARE & SERVICE
Service coverage and eligibility
Confirm the covered equipment, existing contract and required service period. Service part numbers do not include appliance hardware.
Eligible equipment & contracts
- Covered product
- FortiVoice Gateway-GS16
- Required existing coverage
- FortiCare Premium or FortiCare Elite
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Coverage period & activation
- Service term
- 3 years
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Fortinet / ORDER & INSTALLATION DETAILS
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01
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02
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03
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Technical overview
Technical specifications
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9 of 9 specifications
| Brand | Fortinet |
|---|---|
| Manufacturer service SKU | FC-10-FVG16-211-02-36 |
| Product type | RMA support service |
| Equipment included | No |
| Covered product | FortiVoice Gateway-GS16 |
| Service term | 3 years |
| Complete service scope | 4-Hour Hardware Delivery Premium RMA Service (Requires FortiCare Premium or FortiCare Elite) |
| Sales unit | Each service SKU |
| Required existing coverage | FortiCare Premium or FortiCare Elite |
02
HOW THIS PRODUCT FITS YOUR SYSTEM
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Covered device and current contract
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- Covered device and current contract
- Service tier and coverage period
- Service location and activation eligibility
Add service coverageFC-10-FVG16-211-02-36
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03
YOUR QUOTE REQUEST
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04
SUPPORT & REPLACEMENT
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Support dates
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LICENSES & SUPPORT
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CONNECTION DETAILS
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CONNECTS TOEligible hardware or software platform
FC-10-FVG16-211-02-36Support services
USED FORLicensed features or support coverage
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- Platform, software release and existing entitlement
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PRODUCT DETAILS
Features and applications
Service coverage
Fortinet FC-10-FVG16-211-02-36 provides 3-year 4-Hour Hardware Delivery Premium RMA Service coverage for FortiVoice Gateway-GS16. Requires FortiCare Premium or FortiCare Elite. The named platform is not included with this service SKU.
Service option
The selected option is 4-Hour Hardware Delivery Premium RMA Service. Confirm the installation country, eligible site and the delivery or onsite-engineer arrangements that apply to this exact service option.
Required FortiCare coverage
This SKU requires FortiCare Premium or FortiCare Elite. Provide the existing FortiCare contract details so its eligibility and coverage dates can be checked before this RMA service is ordered.
Platform and registration
The covered product is FortiVoice Gateway-GS16. Confirm its exact model and registration, existing coverage, and the service start and end dates. The named platform is purchased separately.
Request a service quotation
Send service SKU FC-10-FVG16-211-02-36, the covered device and existing contract details, installation location, desired dates and quantity. We confirm the available service, eligibility and final amount before bank transfer.
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Ordering and delivery
Model and quantity
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