Service coverage
- Service family
- HPE Tech Care
- Service level
- Basic
- Retention option
- DMR
- Retention option name
- Defective Media Retention
Check the service tier, response option and installation-country availability.
Hardware support servicesH49QFESoftware & entitlement · Category illustrationConfirm the license scope, term and eligible platform.
Use the full license or service part number. Your quotation will list eligibility, licensed quantity and term.
Order the right scope and term
HPE H49QFE — 5-year Tech Care Basic service for DL360 Gen12 with DMR
P/N H49QFE
HPE H49QFE is a 5-year Tech Care Basic support service for DL360 Gen12. It includes the DMR retention option for eligible covered components. The covered equipment is purchased separately.
- Manufacturer service SKU
- H49QFE
- Equipment included
- No
- Service family
- HPE Tech Care
- Service level
- Basic
$6,952.00 USDUnit price
Price for HPE H49QFE as one service SKU unit. Confirm the covered equipment, installation country, service start date, taxes and final amount before bank transfer.
Per order item · Checked October 13, 2026.
Tell us the eligible platform, licensed quantity and deployment country. Your quotation will confirm the entitlement, term and delivery.
Start an order requestConfiguration helpAsk about international delivery
HPE / SOFTWARE & SERVICE
Service coverage and eligibility
Confirm the covered equipment, existing contract and required service period. Service part numbers do not include appliance hardware.
Eligible equipment & contracts
- Covered platform
- DL360 Gen12
Identify the covered device and the contract required for an upgrade or renewal.
Coverage period & activation
- Service term
- 5 years
Confirm the full coverage period, activation requirements and renewal dates.
HPE / ORDER & INSTALLATION DETAILS
Ordering HPE software and support
01
Use the complete license or service part number.
02
Confirm eligible equipment, software release and account.
03
Specify the license metric, quantity, coverage and term.
Tell us about your existing licenses
Technical overview
Technical specifications
Use the full part number when comparing options or asking about system fit.
12 of 12 specifications
| Brand | HPE |
|---|---|
| Manufacturer service SKU | H49QFE |
| Product type | Support service |
| Equipment included | No |
| Service family | HPE Tech Care |
| Service level | Basic |
| Service term | 5 years |
| Covered platform | DL360 Gen12 |
| Sales unit | Each service SKU |
| Service designation | HW |
| Retention option | DMR |
| Retention option name | Defective Media Retention |
02
HOW THIS PRODUCT FITS YOUR SYSTEM
See where it fits in your system
Choose how you plan to use this product.
Add service coverage
Covered device and current contract
Identify the covered device and the current contract before selecting service coverage.
- Covered device and current contract
- Service tier and coverage period
- Service location and activation eligibility
Add service coverageH49QFE
Confirm the required base coverage, service tier and service location.
Use this checklist to confirm entitlement eligibility, coverage and dates before ordering.
03
YOUR QUOTE REQUEST
Tell us what you need
Tell us the covered devices, service tier, term and current contract details.
Confirm the service P/N, covered device, current contract, service location and requested coverage dates. Hardware is not included.
04
SUPPORT & REPLACEMENT
Plan for support and future replacement
Check support dates, replacement options and whether continued use still makes sense.
Support dates
We do not have confirmed sales and support dates for this part number.
Send us the full H49QFE order code, software release and support details before planning long-term use.
Ask us to check the current sales and support statusChoosing a replacement
Compare the license edition, eligible systems, covered quantity and term. Similar product names do not establish entitlement or renewal eligibility.
Compare related products These products may be related, but we have not confirmed them as replacements.What should I compare?
- License metric and covered quantity
- Eligible platform, software release and account
- Subscription term and support coverage
- Renewal, migration and transfer eligibility
LICENSES & SUPPORT
Renew, expand or migrate
Review your current entitlement, covered systems and contract dates before making a change.
CONNECTION DETAILS
Software licenses and support requirements
Check which equipment and software releases this license or service supports, along with the license term and any existing entitlements.
CONNECTS TOEligible hardware or software platform
H49QFEHardware support services
USED FORLicensed features or support coverage
What to check before installation
- Platform, software release and existing entitlement
- License metric, term, region and support coverage
Browse the categories above for related equipment, then send us the full configuration so we can check the fit.
PRODUCT DETAILS
Features and applications
Service overview
HPE H49QFE is a 5-year Tech Care Basic support service for DL360 Gen12. It includes the DMR retention option for eligible covered components. The covered equipment is purchased separately.
Match the covered equipment
Use this service SKU for the stated platform: DL360 Gen12. Supply the exact installed model and configuration so the required coverage and registration can be checked. New equipment, expansion enclosures and upgrades are purchased separately.
Term and service level
The service term is 5 years at the Tech Care Basic level. Confirm the service start date, equipment eligibility and delivery location. Coverage hours, response arrangements and repair commitments depend on the applicable service agreement and location.
Service designation
The SKU carries the HW designation. Confirm the covered equipment and any separate software-support requirements in the quotation.
Defective Media Retention
DMR covers retention of eligible failed hard drives and SSD or flash storage during replacement. Confirm that the required storage components are included in the service coverage.
Request a service quotation
Send SKU H49QFE, the covered equipment model and configuration, installation country, required start date and number of service units. We confirm eligibility, included coverage, availability and the final amount before bank transfer.
Compare service options
- HPE products and services
- Request H49QFE service pricing
- HPE H49QGE — 5-year Tech Care Basic service for DL360 Gen12 with CDMR
- HPE H49QNE — 5-year Tech Care Essential service for DL360 Gen12 with CDMR
- HPE H49QQE — 5-year Tech Care Critical service for DL360 Gen12
Compare the exact service SKU, term, level and retention option. Confirm eligibility for the installed equipment before selecting coverage.
Before you request a quote
Ordering and delivery
Model and quantity
Include the full model, manufacturer P/N, revision and quantity.
Your existing equipment
Tell us the host model, generation, installed configuration and required supporting hardware.
Delivery requirements
Specify condition, testing requirements, destination and requested delivery date.