Service coverage
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Support servicesPAN-ENT-PLAT-ESA-Z-5YRSoftware & entitlement · Category illustrationConfirm the license scope, term and eligible platform.
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Palo Alto Networks PAN-ENT-PLAT-ESA-Z-5YR — 5 years Platinum Support, tier Z
P/N PAN-ENT-PLAT-ESA-Z-5YR
Palo Alto Networks PAN-ENT-PLAT-ESA-Z-5YR covers an Enterprise Support Agreement at tier Z. The specified coverage is Platinum Support for 5 years. Included service: Tier 1 of Focused Services Plus.
- Service type
- Enterprise Support Agreement
- Service term
- 5 years
- Support tier
- Platinum Support
- Agreement tier
- Z
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Palo Alto Networks / SOFTWARE & SERVICE
Service coverage and eligibility
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Eligible equipment & contracts
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Coverage period & activation
- Service term
- 5 years
- Support tier
- Platinum Support
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Palo Alto Networks / ORDER & INSTALLATION DETAILS
Ordering Palo Alto Networks software and support
01
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02
Confirm eligible equipment, software release and account.
03
Specify the license metric, quantity, coverage and term.
Tell us about your existing licenses
Technical overview
Technical specifications
Use the full part number when comparing options or asking about system fit.
7 of 7 specifications
| Brand | Palo Alto Networks |
|---|---|
| Manufacturer part number | PAN-ENT-PLAT-ESA-Z-5YR |
| Service type | Enterprise Support Agreement |
| Service term | 5 years |
| Support tier | Platinum Support |
| Agreement tier | Z |
| Included focused service | Tier 1 of Focused Services Plus |
02
HOW THIS PRODUCT FITS YOUR SYSTEM
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Choose how you plan to use this product.
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Covered device and current contract
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- Covered device and current contract
- Service tier and coverage period
- Service location and activation eligibility
Add service coveragePAN-ENT-PLAT-ESA-Z-5YR
Confirm the required base coverage, service tier and service location.
Use this checklist to confirm entitlement eligibility, coverage and dates before ordering.
03
YOUR QUOTE REQUEST
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Tell us the covered devices, service tier, term and current contract details.
Confirm the service P/N, covered device, current contract, service location and requested coverage dates. Hardware is not included.
04
SUPPORT & REPLACEMENT
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Support dates
We do not have confirmed sales and support dates for this part number.
Send us the full PAN-ENT-PLAT-ESA-Z-5YR order code, software release and support details before planning long-term use.
Ask us to check the current sales and support statusChoosing a replacement
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- License metric and covered quantity
- Eligible platform, software release and account
- Subscription term and support coverage
- Renewal, migration and transfer eligibility
LICENSES & SUPPORT
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CONNECTION DETAILS
Software licenses and support requirements
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CONNECTS TOEligible hardware or software platform
PAN-ENT-PLAT-ESA-Z-5YRSupport services
USED FORLicensed features or support coverage
What to check before installation
- Platform, software release and existing entitlement
- License metric, term, region and support coverage
Browse the categories above for related equipment, then send us the full configuration so we can check the fit.
PRODUCT DETAILS
Features and applications
Coverage and term
Palo Alto Networks PAN-ENT-PLAT-ESA-Z-5YR covers an Enterprise Support Agreement at tier Z. The specified coverage is Platinum Support for 5 years. Included service: Tier 1 of Focused Services Plus.
Agreement eligibility
Confirm the agreement tier against the equipment and account covered by the contract. Confirm the exact devices and account coverage for the stated agreement tier. State the required coverage dates and existing agreement when requesting a quotation.
Included focused service
The specified option is Tier 1 of Focused Services Plus. Keep this service tier separate from the Enterprise Support Agreement tier. Confirm the eligible account and covered scope.
Covered equipment
This SKU supplies support coverage; appliance purchases are separate. Confirm the eligible devices, installation countries, support hours and any response or replacement arrangements that apply to the agreement.
Request this part number
Send the complete P/N PAN-ENT-PLAT-ESA-Z-5YR, quantity, covered account or equipment and desired coverage dates. We confirm eligibility, the supplied entitlement and final amount before bank transfer. No physical firewall is included in this service order.
Compare service options
- Palo Alto Networks products
- Network and security equipment
- Request PAN-ENT-PLAT-ESA-Z-5YR pricing
- Palo Alto Networks PAN-ENT-PLAT-ESA-ZZ-1YR — 1 year Platinum Support, tier ZZ
- Palo Alto Networks PAN-ENT-PLAT-ESA-ZZ-3YR — 3 years Platinum Support, tier ZZ
- Palo Alto Networks PAN-ENT-PLAT-ESA-ZZ-5YR — 5 years Platinum Support, tier ZZ
Compare the covered equipment, exact services, eligibility and term. These order codes are not interchangeable.
Before you request a quote
Ordering and delivery
Model and quantity
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Your existing equipment
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Delivery requirements
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